SHIPPING INFORMATION

Order Restrictions

Paying for shipping is overrated. We made it simple, so you pay nothing for shipping. It's FREE for all your orders. *limited time only*

DISPATCH TIME

All orders will be dispatched within 2-3 business days. If you make an order on Friday or over the weekend, it will be processed and dispatched on Monday. We will keep you informed once the tracking numbers are allocated.
In case if we require more information regarding your order, payment or any stock issue, we will contact you.

DELIVERY TIME

We ship worldwide, so you can shop with us wherever you are.
Due to the high demand for our handpicked watches, estimated time of delivery is 5-15 business days for the most destinations at the moment. But 90% of orders will be shipped before the estimated time.

Free priority shipping (2-7 business days) will be applied to most of the products that we sell in our store and will be shipped from our local warehouse with first class tracking. Please refer to the product description for more details. *terms applied, subject to stock levels, hurry! you don't have a lot of time*

All the orders are shipped with tracking numbers so you can keep track of your order. You will be notified with tracking details when they are allocated. Please allow 2-5 days for the tracking system to be updated.

If your order consists of different products, they may be shipped separately and you will also receive separate tracking numbers.

Please do not panic and be patient with your order if you did not receive it immediately or within the estimated time. Sometimes it can take longer than usual due to busy promotional times and handling.

If you do not receive your order within 8 weeks, we will refund your money or send a replacement within 24 hours.

We will work our best to make sure you have smooth shopping experience all the time.

If you are not satisfied with your order or your overall experience, please do not hesitate to contact us. We are always happy to help.

Returns

Returns

Here at Jewelry Real, we proudly stand behind our 100% satisfaction guaranteed on all orders, if this isn't what you expected, we'll gladly give you a refund but be sure you contact us in 14 days from the delivery date. A refund ticket must be submitted to our customer care team, and upon approval, all orders must be shipped back to us, with return shipping payed by the customer. Terms and conditions may apply..